Email Us
service@okfnf.comBest for order questions, shipping issues, returns, refunds and general product support.
Contact Us
OKFNF · Customer Support
Need help? Connect with OKFNF.
Questions about products, orders, shipping, returns or refunds? Send us the details and our support team will review your request during customer service hours.
Support Hours
Monday–Friday
9:00 AM–6:00 PM PST
Messages received outside service hours are reviewed during the next available support period.
Company Location
Room 901, No. 189 Hongming Road,
Yunpu Subdistrict, Huangpu District,
Guangzhou, Guangdong, China
Before You Contact Us
Help us find your order faster.
When contacting OKFNF about an existing purchase, include as much relevant information as possible. This helps our support team understand your request without unnecessary back-and-forth.
01
Include your order number
Add the order number shown in your confirmation
or order information.
02
Use your order email
Contact us from the same email address used
when placing your order when possible.
03
Describe the issue clearly
Tell us what happened and the resolution
you are requesting.
04
Add photos when relevant
For damaged, defective or incorrect items,
clear photos can help us review the issue.
What We Can Help With
Support across your order journey.
From placing an order to delivery and after-sales support, use our customer service email for questions related to OKFNF.
Questions about order status, order details, changes or cancellation requests.
Help with tracking updates, delayed delivery or shipping-related questions.
Return requests, damaged items, incorrect products and refund questions.
Service Information
Useful timing at a glance.
Typical order processing time before dispatch.
Typical estimated transit after an order is dispatched.
Eligible return requests may be submitted within the applicable return window.
Business Information
Contact details.
Brand
OKFNF
Legal Company
Guangzhou Liangan Network Technology Co., Ltd.
Customer Support
service@okfnf.com
Customer Service Hours
Monday–Friday
9:00 AM–6:00 PM PST
9:00 AM–6:00 PM PST
Business Address
Room 901, No. 189 Hongming Road,
Yunpu Subdistrict, Huangpu District,
Guangzhou, Guangdong, China
Website
okfnf.com
Tell us how we can help.
Include your order number and relevant details so our team can review your request more efficiently.
Email Customer Support →