Your order enters our processing workflow after successful submission.
Shipping Policy
OKFNF · Shipping
From our system to your setup.
Review order processing, delivery estimates, tracking information and what to do if something goes wrong in transit.
Orders are generally prepared for shipment during this period.
Typical estimated transit after the order has been dispatched.
Order Processing
Orders are generally processed within 1–3 business days. Business days normally exclude weekends and public holidays.
Processing may take longer during promotions, holidays or periods of unusually high order volume.
Estimated U.S. Shipping Time
After dispatch, estimated U.S. transit time is generally 5–12 business days.
Delivery estimates are not guaranteed arrival dates. Carrier delays, weather, holidays, address issues and other circumstances outside our control may affect delivery.
Shipping Costs
Available shipping methods and applicable charges are shown during checkout before payment is completed.
Tracking Your Order
When tracking information becomes available, shipment details may be sent to the email address associated with the order.
Tracking updates can occasionally take time to appear after the carrier receives the shipment.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate delivery address. If you notice a mistake, contact service@okfnf.com as soon as possible.
We cannot guarantee address changes after fulfillment or shipment has begun.
Delayed or Missing Packages
If tracking shows an unusual delay or delivery issue, email us with:
- Your order number.
- The email used to place your order.
- Available tracking information.
- A short description of the delivery problem.
Need shipping support?
Send your order number and tracking details to our customer support team.
Contact Support →